Nexli answers your calls, replies to enquiries and books the job — day, night, and while you're on the tools. It knows your prices and policies well enough to answer for you, chases the follow-ups you'd forget, and hands you every lead in one tidy dashboard.
Set up for you · Live in about a day · Cancel with 30 days' notice
Most people start with one. Start where it hurts most — the phone you can't answer, the questions only you know the answer to, or the follow-ups that never get sent.
Load in your price list, policies, hours and how-to guides. Anyone on your team asks a question in plain English and gets the right answer in seconds — instead of interrupting you. Nothing to install.
Every call answered around the clock, every enquiry texted back in under a minute, appointments booked straight into your calendar and your inbox kept sorted with ready-to-send drafts. Built out per industry.
If it happens the same way every time, Nexli runs it. New lead chased, quote nudged, appointment reminded, prep to-do sent to your team and escalated to you if it's still not ticked off.
You can't answer with a drill in your hand or a room full of buyers. Most owners don't lose work to a better pitch — they lose it to a phone nobody picked up.
You're at an open home. A would-be vendor rings to ask what their place is worth. It goes to voicemail, so they ring the agent down the road — and that's a listing gone before you knew it existed.
You're under a sink. By smoko the caller has already booked someone who picked up. You didn't just miss one job — you missed the repeat work and the referrals that came with it.
One person covers the phone, the inbox and the diary. They take lunch, they take leave, and the same five questions get asked all day — half of which only the owner can actually answer.
No apps to learn, no scripts to write. A real person configures Nexli around how your business already runs.
A 20-minute call. We map how calls come in, what a good lead looks like, and where you want them to land.
We write the voice, load your documents into Brain, wire up your SMS alerts, calendar and inbox, and test it on your real flow. Usually live within a day.
Every call answered, every enquiry followed up, every lead logged. You get a text the moment something's worth your time.
Six things Nexli does while you're busy, playing out exactly as they do in production. Pick one.
Nexli picks up in two rings, works out what the job is, how urgent it is and where — then texts you the lot before you're back down the ladder.
Nexli never pretends to be a person — asked directly, it says it's Nexli. Result: a job booked instead of a voicemail.
Portal enquiries, website forms and missed calls all trigger the same thing: the lead hears back in under a minute, and you get told who they are and what they want.
Every automated text ends with STOP and opt-outs are honoured on the spot. Result: booked in while they were still browsing.
Nexli reads your real availability during the call, offers what's actually free, and writes the booking straight into the calendar you already use. No callback, no double-booking.
Works with Google Calendar, Outlook / Microsoft 365 and Apple iCloud. Result: a quote booked without you touching the phone.
Nexli reads the inbox every half hour, pushes the genuinely urgent to your phone, files the rest, and leaves a reply written and waiting for you to check and send.
Nothing sends without you. Drafts sit in your inbox until you press send. Result: 40 minutes of morning admin, already done.
This one's live — click a question. Brain answers from the documents you gave it and shows you which one it came from. Try the last question: it's the one that isn't in the documents.
Answers are traceable to the document they came from, and you approve everything before your team sees it. Result: your team stops interrupting you to ask.
Every automation is a trigger and a chain of steps. Waits and checks cost you nothing — only the actions count toward your monthly tasks.
You tick it off in the dashboard, or Nexli sees the quote email go out.
Long enough to read it, short enough to still be thinking about it.
If either, the whole thing stops here. Nobody gets a nudge they've already answered.
"Hi Kim, just checking you got the bathroom quote — happy to walk you through it. Reply STOP to opt out."
Still nothing? One more nudge, then it stops for good. No pestering.
Two nudges, no answer. It lands on your list as something to ring personally, or let go.
Six steps, two tasks off your monthly allowance. You read and approve every message before it ever goes live.
Pick your line of work to see what's included.
A natural-sounding assistant that qualifies the caller, books appraisals and takes messages — and always says it's Nexli when asked.
Domain and REA enquiries trigger an instant text to the lead and to you, then a day 1 / 3 / 7 follow-up sequence.
Your inbox is read every half hour. Urgent mail pings your phone; everything else comes back as a draft ready to send.
Spots would-be vendors 6–12 months before they list and nurtures them until they're ready. The part most tools skip.
Open-home visitors become buyer profiles. New listings are matched to them, so your buyers hear first.
HOT / WARM / NURTURE / COLD counts texted to you on the day and time you choose.
Picks up when you're on the tools, captures the job type, location and urgency, and texts you the lot.
A dedicated line that forwards to Nexli when you can't answer. Your existing number stays exactly as it is.
Every call and enquiry lands sorted and prioritised — no more leads buried in voicemail or a full inbox.
Sent a quote? Nexli checks back at day 2 and day 5, and stops the moment they book or say no.
Job done? A review request goes out at the right moment — builds your Google rating without the awkward ask.
“Time for the annual service?” brings back work you'd have forgotten to chase.
Never miss a caller after hours or over lunch. Nexli takes the details and passes them straight to you.
Appointments and reschedules handled live, straight into whatever calendar you already use.
A tidy inbox with ready-to-send replies — works even without a phone line.
Brain gives the assistant your prices, policies and hours, so callers get your answer — not an apology and a callback.
Give Nexli your price lists, policies, opening hours and how-to guides. Then anyone on your team can ask a question in plain English and get the right answer in seconds — instead of interrupting you. New staff get up to speed without a three-week handover, and nobody guesses at an answer in front of a customer again.
“What's our call-out fee after hours?” — a straight answer from your own documents, not a guess.
If the answer isn't in your documents, it tells you rather than inventing something.
Everything it pulls out of your documents goes past you before your team can see it.
Add a Nexli plan later and the same brain answers callers — it already knows your business.
About $50 a week. Your whole team included — up to 10 people.
Price in AUD, plus GST. Month to month — cancel any time.
If it happens the same way every time, Nexli can run it. Every automation is a trigger and a chain of steps: send a text, wait, check whether something happened, create a to-do for your team, or flag it to you. New booking? A prep to-do goes to your team — and if it's still not ticked off closer to the day, it escalates to you. Just tell us what you want: we draft the whole process, and you read and approve every message before it goes live.
New enquiry comes in, the follow-up goes out. No lead sits in your phone waiting for a reply you forgot to send.
Can't pick up? The caller gets a text straight back so they know you saw them — before they ring the next number on the list.
Clients get reminded before their appointment. Fewer no-shows, fewer awkward reschedule calls.
Sent a quote and heard nothing? A polite nudge goes out so the job doesn't quietly die in someone's inbox.
For one busy operator. Your repeatable processes run in the background while you work.
Room for a steady pipeline of leads, bookings and quotes every week.
For high-volume offices. Every process runs, every lead chased, every quote nudged.
Prices in AUD, plus GST. Automations is an add-on to a Nexli plan, not sold on its own. Messages go out over SMS and in-app — every text ends with STOP and opt-outs are honoured automatically. Every action your automation takes — a text, a to-do for your team, an alert to you — counts as one task; waits and condition checks are free, and messages are never billed extra. The cap is a hard limit: at the cap, actions pause until next month while waits and checks hold their place. Nothing is ever billed on top.
Nexli isn't a black box. Everything it catches shows up in a live dashboard — calls, transcripts, bookings and lead temperature — so you can see exactly what happened while you were busy.
Pick your line of work. All prices AUD per month plus GST, month to month, cancel with 30 days' notice. Voice plans include a one-off A$400 setup — that's the human work of tuning your voice, loading your documents and getting your forwarding right.
Answer every call and catch every enquiry.
Everything, plus the pipeline-building features.
Never miss a job lead.
Capture, follow up, win more quotes.
Call to repeat customer, automated.
Voice, calendar and email together — below the price of buying them separately.
Answering, plus appointments booked right on the call.
Answering, plus a tidy inbox with ready-to-send replies.
Not ready for a phone plan? Nexli Brain is $220/mo with no setup fee and upgrades into any plan above. Already on a plan? Automations packs start at $110/mo. The A$400 setup is a one-off, not a monthly — and your rep can waive it if you start this month.
Nexli was built for Australian operators who lose work for one reason: nobody picked up. It's a small team here, not an overseas ticket queue — the person who sets your system up is the person who answers when you need something changed.
Book a 20-minute walkthrough. We'll show you Nexli live, answer everything, and you decide after. No pressure, no obligation.
20 minutes · Live in about a day · Cancel any time
We'll be in touch within 24 hours to book your walkthrough. Keep your phone nearby.